Frequently Asked Questions

Got a Question? We Can Help.

Oostburg State Bank is committed to providing the most accurate information available so you can make smart financial decisions. If you have any additional questions, please give us a call at 920-564-2336.

Ask Us a Question

Frequently Asked Questions

Savings & Checking Accounts

What do I need to set up an account
Is my money safe?
Can I set up an account for someone else?
I'm not from the area, will I still have
access to my money?
What happens if I bounce a check or overdraw my savings or checking account?

Mobile Banking

What types of mobile banking does Oostburg State Bank offer?
How much does Mobile Banking cost?
Do I need Mobile Access to use Mobile Banking?
What types of mobile phones can I use with Mobile Banking?
What types of accounts can I access with Mobile Banking?
How do I enroll in Mobile Banking?
Is there a wait period after enrolling?
What do I use for my Mobile Banking password?
Is Mobile Banking Secure?
Is software required to be installed on my phone?
How do I install the Smartphone App?
Can I pay bills through Mobile Banking?
Can I set up new Payees through Mobile Bill Pay?

Bill Payment

What do I need to start Bill Payment?

Online Banking

What do I need to start Online banking?
What is my Username and Password?
How do I change my Password?
How do I change my Username?
What is a Challenge Question and Answer?
How can I access Online banking?
Where do I log on to Online Banking?

Check Images

How do I see my checks?
When do my checks appear on Online Banking?
What does a Check Image look like?
How long will my checks remain on online Banking?
How do I print a copy of my check?

eStatements

What is an eStatement?
How do I begin getting eStatements?
What if I have a joint account? Can I still sign up?
Are eStatements available for businesses?
How do I view eStatements?
Can I print a copy?
How long will I be able to see this month's statement?
Can I go back to see last month's statement after I get this month's?
When I click on Documents, and then Account Statement, I receive the message - No Documents Are Currently Available For Viewing.

You are about to leave OostburgState.Bank

You have clicked on an external link that we have provided to you for a reference or resource. Although we provide these links for your benefit to learn more about specific information, we recommend that you review the privacy and security policy of other websites, as their policies may differ from our policies. We are not responsible for, endorse, guarantee or monitor the content on other websites.

You can return to the page on OostburgState.Bank that you were just viewing by clicking "Cancel", or you can click "Continue" and be taken to the external website page you requested. Thank you.